Shipping policy

Thank you for shopping with us. Please review our Shipping Policy below for information on how and when your order will be delivered.

Processing Time

All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed slightly.

Shipping Rates and Delivery Times

Shipping charges and delivery times are calculated at checkout and may vary depending on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Please note that delivery times are estimates and not guaranteed.

Shipping Destinations

We offer shipping across Canada and to the United States. If your location is not available at checkout, please contact us for assistance.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other factors beyond our control.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) so we can assist you.