Politique de remboursement

Return and Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the conditions outlined below.

Returns

Items may be returned within 14 days of receiving your order.
Products must be unused, unwashed, and in their original condition, with all tags and packaging intact.
Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

Items marked as final sale
Gift cards
Items that show signs of wear, damage, or alteration

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original method of payment within 5–10 business days.
Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us before sending it back.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

How to Start a Return

To initiate a return, please contact us at [your email address] with your order number and reason for return. Our support team will guide you through the process.